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服務保障 Service guarantee

服務保障 Service guarantee

  • 分類:服務保障
  • 發布時間:2019-10-30 00:00:00
  • 訪問量:0
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詳情

首先,感謝您關注莫尼亞公司的設備和服務。

莫尼亞公司對產品質量非常有信心, 并為其生產的各種設備,及其相關組件,配件提供有限品質保證。以下是我們的品質保證詳情。

 

First of all, thank you for your interest in Molniya's equipment and services.

Molniya is confident in the quality of its products, and provides limited quality assurance for all kinds of equipment, its related components and accessories.
Details of our quality assurance are as follows  :

 

1. 品質保證涵蓋哪些內容?

正常操作使用,并根據培訓內容和手冊對設備進行正確保養的前提下,在質保期內任何材料和工藝方面的缺陷涵蓋在本有限品質保證。

質保期內,確定是材料和工藝方面的缺陷的設備或者配件,莫尼亞將會予以免費維修或者更換。

1. What does quality assurance cover?

Under the premise of normal operation and proper maintenance of the equipment according to the training content and manual, any defects in materials and processes during the warranty period are covered by this limited quality guarantee.

During the warranty period, Molniya will repair or replace the equipment or accessories determined to be defective in materials and workmanship free of charge.

 

 

2. 莫尼亞會采取什么措施來解決問題?

莫尼亞會派專業技術人員對設備進行檢查,決定產品問題是否在品質保證范圍內。如果在涵蓋范圍內,莫尼亞會派遣專業技術人員,決定是對缺陷設備或者部件進行修理,還是更換同樣的設備或者部件。如果產品問題在本品質保證的范圍內,且無須特殊支出即可進行修理,則莫尼亞將承擔由此引起的修理、備用件、人工以及維修人員交通等費用。此條款不適用于未經莫尼亞授權的任何維修工作。

2. What will molniya do to solve the problem?

molniya will send professional technicians to inspect the equipment to determine whether the product problem is within the scope of quality assurance.
If covered, molniya will send professional technicians to decide whether to repair the defective equipment or parts or to replace the same equipment or parts.
If the product problem is within the scope of this warranty and can be repaired without special expenses, molniya will be responsible for the resulting repair, spare parts, labor and maintenance personnel transportation costs.
This clause does not apply to any maintenance work not authorized by Molniya.

 

 

3. 品質保證不包括哪些情況?

本品質保證不適用于受到不當安裝、不當使用、錯誤使用、未授權的改裝的設備和配件;易損件正常的磨損、消耗、失效等亦不屬于質保范圍。

 

3. What does the quality guarantee not cover?

This warranty does not apply to equipment and accessories that have been improperly installed, improperly used, misused, or modified without authorization;
Normal wear and tear, consumption and failure of wearing parts are also not covered by the warranty.

 

 

 

4. 如果您需要服務,該怎樣聯系我們?

如果您需要服務,請第一時間撥打我們公司電話 17705185671,我們專業的技術服務工程師會給您提供最佳解決方案。

 

4. How can you contact us if you need service?

If you need service, please call our company at the first time 17705185671, our professional technical service engineers will provide you with the best solution.

 

 

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moniya

南京莫尼亞離心機科技發展有限公司

聯系人:徐先生17705185671   
電話/傳真:025-58474011
郵箱: njmoniya@163.com 

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公司地址:江蘇省南京市六合區竹鎮工業園凌峰路71號

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